Privacy Policy - HalaFaisal

At halafaisal.com, we are committed to safeguarding your privacy and upholding the highest standards of data protection. We understand the value of your personal information and are dedicated to its transparent, lawful, and secure handling. This Privacy Policy outlines how we collect, use, disclose, and protect your data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Introduction

This Privacy Policy underscores our commitment to protecting the confidentiality, integrity, and availability of the personal data we process. halafaisal.com prioritizes user privacy in all of our operations and services. By accessing or using our platform, you acknowledge that you have read and understood this policy and agree to how we manage your personal information.

2. Scope of This Policy and Data Controller Role

This Privacy Policy applies to all visitors, users, and stakeholders interacting with halafaisal.com, including through our digital interfaces, correspondence, and customer communications. For the purposes of applicable data protection regulations, halafaisal.com is the data controller of your personal information. For any data-related inquiries, please contact us at: [email protected].

3. Categories of Data Processed

We may collect and process the following categories of personal data depending on your interaction with our website:

a. Usage Data
We collect data automatically when you visit our website, including your browser type, IP address, time zone, geographic location, referring URLs, session duration, and interactions with pages and features.

b. Account Data
When you register or communicate with us, we may collect identifying information such as your full name, residential or business address, email address, and phone number.

c. Profile Data
We process profile-related information such as your preferences, behavior on the site, past purchases, saved items, and interests in specific products or services.

d. Communication Data
This includes records of customer service requests, inquiries through contact forms, chat histories, email correspondences, and feedback.

e. Technical Data
We collect data regarding the devices you use (including device type, operating system, system configurations), system usage, and performance logs.

f. Transaction Data
When you make purchases or payments through halafaisal.com, we may collect payment details, billing and shipping addresses, order history, and delivery information. We do not store or process full credit card data on our servers.

g. Preference Data
This includes your preferences related to marketing emails, event participation, interest in specific categories of products, and personalization settings.

4. Legal Bases for Processing

We process your personal data lawfully under the following legal grounds:

– Consent: When you have provided clear, informed consent for us to process your personal information.
– Contract: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
– Legal Obligation: When processing is necessary to comply with a legal requirement.
– Legitimate Interests: Where processing is necessary for our legitimate interests, provided your data protection rights do not override those interests.

5. Your Rights

In accordance with GDPR and CCPA, you have the following rights concerning your personal data:

– Right of Access: You may request a copy of the data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your personal data under certain conditions.
– Right to Restrict Processing: You may request that we restrict the processing of your personal data in certain circumstances.
– Right to Data Portability: You may request to receive your data in a structured, commonly used, and machine-readable format or have it transferred to another controller.
– Right to Object: You may object to the processing of your personal data where we rely on legitimate interests.
– Right to Opt-Out (CCPA): California residents have the right to opt out of the sale or sharing of their personal information.

To exercise any of these rights, please contact us at: [email protected]. We will respond to your request in accordance with applicable legal timelines.

6. Security Measures

We implement state-of-the-art security protocols to ensure the protection of your data. These measures include:

– Data encryption during transmission and at rest
– Role-based access controls and authentication protocols
– Routine system audits and anomaly detection mechanisms
– Secure data storage and regular backups
– Staff training and confidentiality obligations for data handlers

7. International Transfers

Your personal data may be transferred to and processed in countries outside your jurisdiction, including to countries that do not provide the same level of data protection as your home country. In such cases, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission and implement regional compliance measures, ensuring data remains protected across borders.

8. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, regulatory, tax, accounting, and reporting requirements. Specific retention periods include:

– Usage, Technical, and Analytics Data: retained for up to 24 months
– Account, Profile, and Communication Data: retained while your account is active and for up to 6 years following account closure
– Transaction Data: retained for a minimum of 7 years to comply with legal and tax obligations
– Preference Data: retained until withdrawal of consent or request for deletion

After applicable retention periods expire, your data is securely deleted or anonymized.

9. Cookie Policy

halafaisal.com uses cookies and related tracking technologies to enhance your user experience and analyze site traffic. The categories of cookies we use include:

– Essential Cookies: Necessary for site functionality and secure login
– Functional Cookies: Enable personalization and remember your settings
– Analytics Cookies: Help us understand how users interact with the site through aggregated data
– Performance Cookies: Improve site performance and loading speeds

10. Cookie Management and Compliance

Upon your first visit, a cookie banner will allow you to accept, reject, or customize settings in accordance with GDPR and CCPA requirements. You can modify your cookie preferences at any time via your browser settings or through an on-site preferences center, if available. We honor browser-based Do Not Track (DNT) signals where feasible.

11. Special Protections for Children

halafaisal.com is not directed toward individuals under the age of 13, and we do not knowingly collect personal data from children. If we become aware that personal data of a child under 13 has been collected without verified parental consent, we will take steps to delete such information promptly.

12. Policy Updates and Notifications

We reserve the right to revise this Privacy Policy at our discretion to reflect changes in data protection laws or our data practices. Any updates will be posted on this page with a notification on our homepage or via direct communication, where appropriate.

13. Contact Us

If you have questions, concerns, or requests relating to your privacy or this policy, you may contact us at:

Email: [email protected]
Website: https://halafaisal.com

We are committed to safeguarding your rights and responding promptly to any inquiries or complaints.

halafaisal.com is dedicated to privacy, transparency, and compliance with all applicable data protection laws. If you have privacy concerns, we encourage you to reach out to us directly at [email protected].